Never got round to a more sophisticated interpretation of my meeting than this.
Pleasant but has her own agenda which is not in our best interests
Says she wants to help new home edders as do I
Acts surprised when say literature does not reflect the law but think she is bluffing
Means it is a real battle on and cannot rely on her to work to make stuff reflect the law
So need to approach councillors
How does one approach the Ombudsman?
Who is answerable for the policy documents?
It is clear that whoever implemented the new policy took little or no notice of our contribution to the consultation. At a glance the policy and information pages seem to have changed very little and still misrepresent the law and imply that the LA has more power and responsibility than it actually does.